Amazon operates in a virtual, global e-commerce environment without boundaries, and operates a diverse set of businesses in fourteen countries, including Retail, third party marketplaces, e-commerce platforms, web services for developers.
As a member of China Compliance Operation team, we are responsible for the classification of ASINs in our catalog that can be safely stored in the Fulfilment Center’s and shipped to customer while safely meeting all local laws and regulations. We also prevent the sale of items that either Amazon chooses not to sell or are prohibited by law or regulations. In the global trade and direct import areas we are accountable for the import tariff classification and ensure imported products have had proper testing for safety and operability.
The team that you will work is responsible to ensure that the Amazon Private Brand products have been tested in certified laboratories and that you will comply with the legal requirements of target selling market place, to take appropriate actions in order to protect customers from recalled or unsafe products and also, to classify products based on their potential hazardous risk and laws.
Key job responsibilities
Master key global product regulatory requirement and apply the knowledge in daily product compliance operation including compliance document review, product type classification and product testing, and post launch Surveillance.
Handle new/complex products to address critical compliance requirement from business and selling partners.
Handle selling partner and other key stakeholder engagement and training by through effective communication, training and other channels, provide support timely and correctly.
Maintain vendor management process documentation and training.
Handling compliance crisis or escalations, and address product compliance concerns timely and correctly.
Be Compliance Operation focal point of worldwide projects including new system launch, new task on-boarding, and Kai-zen activities
Ensure that good ideas are consistently implemented across all tasks to improve efficiency and standardize process workflows to meet KPI goals
Understand the business and identify potential areas of improvement from a technical perspective or regulatory risk.
Qualification
Bachelor's degree with 2 years of working experience
Strong logical thinking, planning, organizational, and interpersonal skills
Strong multi-tasking ability and experience with meeting multiple deadlines
Ability to work in a fast-paced environment with a high degree of ambiguity
Good English communication skills (both verbal and written) with vendor, client, or customer-facing experience
Preferred with 2 years lab experience or have product safety regulation knowledge
Preferred familiar with EU/NA compliance regulatory or specialize in Cosmetics/Medical related industrial.
Preferred with relevant experience in retail, operations, and/or business management with a proven history of delivering results
Preferred with experience in a Customer service, Client relations management or project management experience
Preferred with Lean Six Sigma Green belt (or equivalent), PMP certification
Preferred with data Analysis skills like VBA, SQL, Python etc